Frequently Asked Questions

FAQ
Frequently Asked Questions

General

Yes, All of our products manufactured in FDA approved laboratory in USA and GMP certified.
No, You no need to register in order to make any purchases on our website. However, you may register if you wish, to make it easier for returning customers, customers may register an account on our website. This enables the delivery & invoice address to be saved for future reference, as repeating long addresses can be tedious.

Yes, All of our products are Manufactured in USA under clinically-proven which evaluate final products to 135 quality assurance test under the certified doctors team.

We don’t use any artificial or synthetic ingredient in our supplements. Our most of the supplements are suitable for vegetarians, However we suggest to check the supplement fact before use. If you think the supplement is suitable for you then only you buy.
If you are suffering from any medical condition then we advise you to consult your physician before taking any supplement on your desire. If your physician advises you for any supplement then you can contact us to know.

SHIPPING

US domestic delivery takes 2 to 3 business days while delivery to Canada takes 5 to 7 business days. However international deliveries take 9 to 11 business days. Depending on the various countries, sometimes delivery may take up to 3 weeks, however, it happens quite rarely.

We ship all domestic orders via USPS First Class Mail & USPS Priority (if order exceeds $100 USD), And for all international orders we use DHL carrier with tracking number which helps you to track your order status updates.

All domestic orders are eligible for FREE SHIPPING on order above $49 USD.

All international orders are eligible for FREE SHIPPING on order over $49 USD, However the free shipping promotion will change time to time.

You will receive an acknowledgement along with shipping tracking code within 24 hours after placing an order, you can always track your order status and location of your purchased products on shipping carrier website.

You can email or call (302) 480-9757 with your order number, and we will update your shipping address at anytime prior to the actual shipment of your order.

Yes we ship all our products to APO/ FPO (AA, AE, AP) or military address at our standard shipping charges. Our standard shipping charges are less as compared to other companies.
We have distribution center all across the world through which we accept orders from all countries except Ghana and Nigeria.

Payment

We accept all major credit and debit cards, PayPal and US residents can also pay via bank transfer as per the request.
Yes, The product available on site is include of tax thus you don’t have to pay additional cost or price.
Currently we not offer “Cash on Delivery” but we will update our customer via email or phone once we start cash on delivery.
We do not have any Auto-Ship program, So we never charge your credit card without your authorization. You will be billed once when the order is placed and that’s it!!

Returns

We have a 30-day money back guarantee. You can read our return policy page.

Definitely not! We only charge once for your purchase and we have never offered “free trials” and there is no recurring charges. If you wish to reorder, you can order again from same site. Watch out for other companies that try to sign you up for a “free trial” and then auto-bill your credit card.

If you are not satisfied with our product, you can return it and take your money back, make sure provided product should be in saleable condition.

Still have a question?
Please contact us for more information.
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